We protect your plans and your data.
This policy explains what we collect, how we store it, and the rights you have over your information when using Flat.com.
Information we collect
We collect account details (name, email, organization), billing information for paid plans, and usage analytics to improve Flat.com. Uploaded project files stay encrypted and private to your workspace unless you share them.
How we use data
Data powers product improvements, support, and security. We never sell customer information. Only critical vendors (hosting, analytics, billing) receive limited data under strict agreements.
Storage + security
Your data lives in SOC 2 compliant infrastructure with encryption at rest and in transit. We maintain continuous monitoring and routine penetration testing.
Your choices
Export your projects anytime, request deletion, or adjust communication preferences in settings. Email privacy@flat.com for data access requests.
Updates
We review this policy quarterly. We’ll notify you about significant changes by email or in-app alerts. Continue using Flat.com only if you agree to new terms.